The acceptance of all reservations are subject to these booking conditions which form a contractual relationship between InterAsia and its clients – any booking placed with InterAsia implies acceptance of these terms and conditions by the client. It is therefore important that clients understand these booking conditions before making a booking.
RESERVATIONS & PAYMENTS
To make a booking, InterAsia requires scanned copies of passport ID pages, a pre-departure contact phone number and emergency contact details for all passengers. Any dietary or seating requests should also to be supplied.
Once a booking has been made, a booking confirmation invoice will be issued that specifies deposits and payment schedules – specified non-refundable deposits will be due to InterAsia within 5 days, unless otherwise specified at time of booking. The balance is due 65 days prior to departure. Failure to pay by the due date may result in cancellation of the booking. For bookings made within 65 days of departure, payment in full is due immediately upon confirmation. Bookings made within 15 days of departure will be subject to a late booking fee of $50 per booking and pre-payment of all requested arrangements.
LAND ONLY SERVICE FEE
A service fee of $50 will apply to land only bookings of less than four nights duration.
TRAVEL INSURANCE
We strongly recommend that a comprehensive travel insurance policy be purchased at the time of booking your holiday. Ask your travel agent or InterAsia for details.
CANCELLATIONS & AMENDMENTS
Amendments to confirmed bookings will be subject to a fee of $50 per change. Within 65 days of departure and once documentation has been issued, amendments may also be subject to cancellation fees. Should you need to cancel a booking, notification in writing must be made to InterAsia. The following cancellation fees will apply, in addition to any fees charged by accommodation and transport providers:
More than 65 days before departure: Deposit
Less than 65 days before departure: Deposit or 30% of total land cost, unless otherwise specified at time of booking, plus standard IATA airline cancellation fees, whichever is greater.
Less than 45 days before departure: 100% of land costs plus standard IATA airline cancellation fees.
No refund will be given for unused or cancelled services once travel has commenced.
PRICES
The Twin Share price is per person and applies when two people travel together and share a hotel room. The Single Room price applies when two or more people travel together and a single room is required. Sole Traveller prices apply for one person travelling on their own and staying in a single room. The Single Supplement is the extra amount to be added to the Twin Share cost on a group tour if a single room is required.
All prices are in Australian dollars. Whilst considerable care has been taken in pricing the travel arrangements, circumstances may change to necessitate changes in itineraries and cost. Decreases in cost will be passed on to the client, and any increase must be borne by the client, notwithstanding that deposits or full monies may have already been paid. Where applicable, current airfares, pre-payable airport and departure taxes and fuel surcharges are included, but are subject to variation. Accommodation and touring surcharges may apply at Christmas/New Year, local holidays and events.
NOT INCLUDED IN TOUR PRICE
The tour price does not include travel insurance, passport and visa fees, excess baggage charges, gratuities, laundry, phone calls and other communication costs, drinks, meals not listed in itinerary, and all items of a personal nature.
GROUP DEPARTURES
Group departures are subject to minimum passenger numbers and InterAsia has the right to cancel, amend, offer alternative tours, or refunds to clients should the minimum number not be attained.
PASSPORT AND VISA
A valid passport is required for all international travel. Many countries require travellers to have at least six months validity remaining on their passports beyond the period of intended stay. Australian passport holders require a visa to enter China, Mongolia, Vietnam, Cambodia, Laos, Myanmar, Nepal, Bhutan, Sri Lanka and India. Other Asian countries may require a visa for a stay longer than a nominated period, for example 15 or 30 days. InterAsia will not accept responsibility for passengers who fail to obtain correct travel documents.
GENERAL HEALTH REQUIREMENTS
International touring can involve a considerable amount of walking and stair climbing to take full advantage of the itinerary and it is important that all tour participants have a level of physical fitness that allows them to take part in all activities, without the need of assistance from others. In addition, we recommend that travellers seek advice from a medical practitioner regarding current health requirements, if any, for the countries to be visited.
SAFE TRAVEL
InterAsia is a partner in the Charter for Safe Travel initiative between the Department of Foreign Affairs and Trade (DFAT) and the Australian travel industry. Under this Charter we recognise our shared commitment to assisting Australians overseas to travel safely.
Official travel advice issued by DFAT is available by calling 1300 555 135 in Australia, or on the website www.smartraveller.gov.au. We recommend that you review this information both prior to making a booking and prior to departure.
TRAVEL AND ACCOMMODATION
All forms of transportation and accommodation are provided by independent third parties, and standards and conditions may vary from quoted. InterAsia has no control over such changes and makes no guarantee regarding this. Should any independent third party, service provider, hotelier or carrier cancel services or provide different services to those expressly mentioned by InterAsia, the client agrees to have no claim or cause action whatsoever against InterAsia. All vouchers and tickets are issued subject to the terms and conditions specified by the suppliers and all services are subject to the laws of the country where the services are provided.
DISCLAIMER
InterAsia and the client(s) understand the Booking Conditions described herein have been read and accepted by the client(s). InterAsia accepts no responsibility for any accident, damage, loss, injury, sickness, death, cancellation, delay, detention, deviation, substitutions or other unforeseen event unless caused expressly by the negligent or wilful act of itself or its employees. Every endeavour has been made by InterAsia to ensure that all services are accurate at the time of final payment and InterAsia shall not be under any obligation or be liable to any person for any loss or damage suffered as a result of an inaccuracy or misdescription contained herein; or which may arise as a result of any changes in or withdrawal of any price, detail or service appearing herein due to circumstances beyond its direct control due to the actions or failures of third party carriers, sub-contractors, governments bodies, military or terrorist actions.
LAW OF CONTRACT
The contract shall be governed in all respects by the law of the State of Victoria and any legal action arising under the contract shall be litigated only in the appropriate Court having jurisdiction in the State. The airlines utilised by InterAsia do not by virtue of their inclusion in InterAsia products represent themselves as either contracting with any purchaser of an InterAsia product or as having any other legal relationship with any such purchaser except as stated within Conditions of Carriage borne upon the International airlines ticket issued by them in conjunction with the passengers’ tour.